wj8 Privacy Policy
— Your Data, Your Rights

1 Introduction

wj8 is committed to protecting the privacy of every player who uses our platform. We understand that when you share your personal information with us — whether during registration, when making a deposit, or when contacting our support team — you are trusting us to handle that data responsibly. We take that trust seriously.

This Privacy Policy sets out in plain language what personal data wj8 collects from you, the purposes for which we use it, the circumstances under which we may share it with others, and the rights you have in relation to your own data. We have written this policy to be as clear and straightforward as possible, because we believe you deserve to know exactly how your information is being used.

wj8 acts as the data controller for all personal data collected through the wj8 platform. If you have any questions about this Privacy Policy or about how wj8 handles your data, you can contact us at any time at [email protected]. Our support team is available 24 hours a day, seven days a week.

2 Data We Collect

wj8 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the wj8 website or app, and occasionally from third parties such as payment processors. Below is a breakdown of the categories of data we collect.

2.1 Registration Data

When you create a wj8 account, we collect the information you provide during the registration process. This typically includes:

• Full name
• Date of birth
• Email address
• Mobile phone number
• Preferred username and password (stored in encrypted form)
• Country of residence

2.2 Verification Data

To comply with our identity verification obligations and to protect your account, wj8 may request additional documentation. This can include a copy of a government-issued ID (such as a National ID card or passport), proof of address, and proof of ownership of the payment method you use on wj8.

2.3 Transaction Data

Every deposit and withdrawal you make on wj8 generates transaction data. This includes the amount, date and time, payment method used (such as bKash, Nagad, or Rocket), and the transaction reference number. wj8 retains this data for financial record-keeping and fraud prevention purposes.

2.4 Gaming Activity Data

wj8 records your gaming activity on the platform, including the games you play, the amounts wagered, the outcomes of each round, and the duration of your sessions. This data is used to manage your account, resolve disputes, and support responsible gaming monitoring.

2.5 Technical and Device Data

When you access wj8, we automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, operating system, device identifiers, and the pages you visit on wj8. This data helps us maintain platform security and improve the user experience.

3 How We Use Your Data

wj8 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main ways wj8 uses your personal data are:

• To create and manage your wj8 account, including processing your registration and verifying your identity.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
• To provide customer support and respond to your queries, complaints, or requests.
• To monitor gaming activity for responsible gaming purposes and to identify signs of problem gambling.
• To detect, investigate, and prevent fraud, money laundering, and other illegal or prohibited activities on the wj8 platform.
• To send you important account-related communications, such as transaction confirmations, security alerts, and policy updates.
• To send you promotional communications about wj8 bonuses and offers, where you have opted in to receive such messages.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To improve the wj8 platform, analyse usage patterns, and develop new features and services.

4 Legal Basis for Processing

wj8 processes your personal data on the following legal grounds:

• Contract performance — processing your registration data, managing your account, and handling your transactions are all necessary to fulfil our contractual obligations to you as a wj8 player.
• Legal obligation — wj8 is required by law to collect and retain certain data for AML, KYC, and financial record-keeping purposes. We cannot waive these obligations.
• Legitimate interests — wj8 has a legitimate interest in protecting the security of its platform, preventing fraud, and improving its services. We process technical and gaming activity data on this basis.
• Consent — where wj8 sends you marketing communications or uses non-essential cookies, we do so on the basis of your consent. You can withdraw consent at any time.

5 Data Sharing

wj8 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To process your deposits and withdrawals, wj8 shares relevant transaction data with our payment processing partners, including bKash, Nagad, and Rocket. These partners are bound by their own privacy policies and are not permitted to use your data for any purpose other than processing your transaction.

5.2 Identity Verification Providers

wj8 may use third-party identity verification services to assist with KYC checks. These providers receive only the data necessary to complete the verification process and are contractually obligated to handle it securely and confidentially.

5.3 Legal and Regulatory Authorities

wj8 may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are legally obligated to do so. We will only disclose the minimum amount of data required to comply with such obligations.

5.4 Service Providers

wj8 works with a small number of trusted third-party service providers who assist us in operating the platform — for example, cloud hosting providers and customer support tools. These providers act as data processors on our behalf and are contractually required to process your data only in accordance with our instructions and this Privacy Policy.

6 Cookies and Tracking

wj8 uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it.

6.1 Essential Cookies

These cookies are necessary for the wj8 platform to function. They enable core features such as keeping you logged in during your session, remembering your language preference, and maintaining the security of your account. You cannot opt out of essential cookies without affecting your ability to use wj8.

6.2 Analytics Cookies

wj8 uses analytics cookies to understand how players navigate the platform — which pages are visited most, where players spend the most time, and where they encounter difficulties. This data is aggregated and anonymised and is used solely to improve the wj8 experience. You can opt out of analytics cookies via the cookie settings on the wj8 platform.

6.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the wj8 platform. For more information on managing cookies, refer to your browser's help documentation.

7 Data Security

wj8 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and the wj8 platform.
• Encrypted storage of passwords — wj8 never stores your password in plain text.
• Strict access controls ensuring that only authorised wj8 personnel can access personal data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of the wj8 platform and infrastructure.
• Fraud detection systems that monitor account activity in real time for signs of unauthorised access or suspicious behaviour.

While wj8 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also have a role to play in keeping your account safe — use a strong, unique password for your wj8 account and never share your login credentials with anyone.

8 Data Retention

wj8 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:

• Account data — retained for the duration of your wj8 account and for a period of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records — retained for a minimum of five years from the date of the transaction, as required for AML compliance.
• Identity verification documents — retained for five years after the end of the business relationship, in accordance with KYC obligations.
• Gaming activity logs — retained for three years from the date of the activity, for dispute resolution and responsible gaming monitoring purposes.
• Technical and device data — retained for up to 12 months from the date of collection, unless required for longer for security investigation purposes.

When your data is no longer required, wj8 will securely delete or anonymise it in accordance with our internal data disposal procedures.

9 Your Rights

As a wj8 player, you have a number of rights in relation to your personal data. wj8 is committed to respecting and facilitating these rights. To exercise any of the rights listed below, contact wj8 support at [email protected] with your request and your registered account details.

10 Children's Privacy

The wj8 platform is strictly for adults aged 18 and above. wj8 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on wj8 or provided us with personal data, please contact us immediately at [email protected]. We will investigate and delete any data relating to an underage user as quickly as possible.

wj8 uses age verification measures during the registration process to prevent underage access. Any account found to belong to a person under 18 will be closed immediately and all associated funds withheld pending investigation.

11 Third-Party Services

The wj8 platform may contain links to third-party services, such as payment gateways. When you click on a link to a third-party service or use a third-party payment method, you will be subject to that third party's own privacy policy. wj8 is not responsible for the privacy practices of third-party services and encourages you to review their policies before providing any personal data.

wj8 does not embed third-party advertising or tracking scripts on the platform. We do not allow advertisers to collect data about wj8 players through our platform.

12 Policy Updates

wj8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the effective date at the top of this page. For significant changes, we will make reasonable efforts to notify registered wj8 players via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how wj8 is protecting your data. Your continued use of the wj8 platform after any changes to this policy are published constitutes your acceptance of the updated version.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how wj8 handles your personal data, please get in touch with our support team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.